Why can't I add an absence for a member of staff?

You may receive an error message when trying to log a staff absence.

You aren't able to record two staff absences that overlap, so if you are trying to record a new period of absence that overlaps with one already recorded, you'll receive this message.

Screenshot_2022-04-04_at_08.50.04.png

 

This error does not mean that there is already an absence with the same start date. It means that there is an absence that overlaps.

In the example above, I tried to add an absence for the 4th April 2022 and all dates afterwards (because the absence was set to ongoing). However, I already had an absence logged for the staff member for the 26th May, so i couldn't log the new absence.

You'll need to either:

  • Find and remove the existing absence if it has been recorded incorrectly.
  • Add an end date for the new absence you are trying to log (so it is not set to ongoing) so it doesn't overlap with any existing absences.
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