Help Centre
Students cannot view their account balances, or make top up payments through the Student Portal.
Guardians can do this through the Parent Portal or Arbor App, or staff can do this through Arbor.
If you use one of our Cashless catering integrations with Civica or Live Register, they may offer a way for students to check their balances in the system outside of Arbor, such as at the point of purchase through the till or ordering systems.
To get you the best help, please let us know if you are a:
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.
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