Arbor Academy: Parental Engagement

Aimed at School Administrators and Office Managers, this course will show you how to set up and use the Arbor App and Parent Portal to manage your communication and engagement with Parents and Guardians.

This course combines e-learning on the Arbor Training Hub and an Arbor Academy style webinar so you can learn at your own pace before joining a session to learn alongside other schools online.

Course Outline and Agenda

E-learning content includes:

  • Checking and managing your guardian data
  • Managing your Parent Portal settings
  • Releasing the Parent Portal
  • Setting up and using In-App Messaging
  • Creating and managing parental consents
  • Setting up and managing Guardian Consultations

Live Session Agenda:

Session Title Description/Content Approx Duration Recommended Attendees
Club and Trips  Creating a club, adding sessions, membership prices and participants.

Creating new trips, managing trip prices, adding trip participants
60 mins Office Manager, School Administrators
Comfort Break
 15 mins
Parent Portal Q&A Opportunity to ask questions based on topics covered in e-learning modules to increase confidence in setting up, releasing and using the Parent Portal 45 mins Office Manager, School Administrators  
How to Book

Already purchased?

All purchased training will be available to access via the Arbor Training Hub.

Please read this guide on how to login and access training via the Training Hub. For this service please follow the Onboarding Training guidance and search for Parental Engagement.

Not purchased this yet?

There are two ways to purchase new training services:

  1. Search for the service (Parental Engagement) in the catalogue on the Arbor Training Hub and clicking request. Our Account Management team will then be in touch.

  2. You can contact your Account Manager direct via  


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Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

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