Chloe-Hughes
Articles
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Can we copy an Assignment?
It isn't possible to copy an assignment or reassign a past assignment to the same or another class. You would need to create a new assignment.
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Why is a student who left not appearing on the marksheet?
When using pages like the Students > Assessments > Summative Tracking > Mark Entry > marksheet, the date will auto-fill to the last day of that assessment period. For example, the last day of the S...
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Why can't I see my Linked Courses under Departments?
If you can't see any courses linked to your departments in School > School Structure > Departments, you need to make sure the start date is current. If you need to set up Departments, follow this a...
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Why does my meal provision say 'Price missing for some students'?
When setting up Meals, it may say that a price is missing when your prices don't cover the whole academic year. This may be due to: you don't have Payments - please see this article for guidance ...
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Marking status colours on the Assessments Dashboard page
To view the marking status of summative assessments on Arbor, go to Students > Assessments > Summative Tracking. Here you will see your school's assessments and whether marking has not been started...
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Can parents see club attachments on the Parent Portal and Parent App?
Guardians can see club attachments on the Parent Portal, but not on the Parent App. Staff view This is what the attachment would look like on the Staff view in Arbor. On the Parent Portal This i...
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Can I add an additional religion to the religion list?
The list of religions in Arbor comes from the DfE dataset (CBDS). This means additional religions cannot be added to the list for staff, students or guardians unless the DfE changes their dataset. ...
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How do I record NRPF (No Recourse to Public Funds)?
The process of recording students who are eligible for Free School Meals under the no recourse to public funds provision (NRPF) is the same as other reasons for Free School Meal eligibility. You ca...
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Why are some staff not showing in the Staff Abbreviations section?
When going to School > Timetable > Timetable Administration > Timetable Settings and clicking into the Staff and Course Names tab, you will only see staff members who have a teaching role. This is ...
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Can I give a parent an invoice or receipt showing they have paid?
It isn't possible to print receipts in Arbor when a payment is made. However, you can take a screenshot of the payment where it is held in Arbor and print invoices. This is the same for: Clubs Tri...