![Avatar](https://secure.gravatar.com/avatar/903da3cb5ce360eb9bd8108dc89aada4?default=https%3A%2F%2Fassets.zendesk.com%2Fhc%2Fassets%2Fdefault_avatar.png&r=g)
Ryan-Hordon-Powling
Articles
-
Arranging Cover in Arbor
The Arrange Cover page in Arbor allows you to see cover requirements and the timetables of staff requiring cover in the same page. To begin, go to School > All Staff > Cover > Assign Cover. Permis...
-
Pebble Cashless Catering and Arbor Integration
This article will show you how to set up our two-way integration between Arbor and the Pebble Till cashless catering system for student and staff meal payments. The integration ensures payment info...
-
Troubleshooting login issues in Arbor
You can see the reasons why any user cannot access your school site. If you click on the User Details section of a staff, guardian, or student profile you will be able to see why that user's profil...
-
Approving or rejecting absence requests made in the Parent Portal or Arbor App
It is now possible to allow guardians to record same-day absences in the Parent Portal or the Arbor App for schools on our Comms package. Guardians can only record absences on the day, and cannot r...
-
Logging absences on the Parent Portal and Arbor App
It is now possible to record absences on the Parent Portal and Arbor App. You can only record same-day absences, so for any extended or future absences, please contact your child's school. For scho...
-
Arbor's Data Protection Compliance Guide for Customers
GDPR puts the 'privacy by design' principle into law, which means that security and privacy-enhancing features should be an integral part of how a system is constructed. We follow this principle a...
-
Card Payments Usage
Once you have set up card payments in the Arbor MIS, you can start using them across your school site. Card payments can be taken for clubs, meals, trips, school shop (the shop is available for Per...
-
How can teachers take the meal register?
Taking the meal register You can take the Meal register to decide which meal each student should be given. What appears here depends on your school's setup: If students are added only as Attendee...
-
Can third-party companies access payments data in Arbor?
No, Third-party companies such as catering services cannot access the payment information that is stored in your MIS site. If a company requires payment information, this should be collected manual...
-
Can you print out guidance for Arbor?
No, Arbor does not provide a service for printing out guidance, and does not provide physical guidance to users. As a cloud-based system, Arbor is intended to be a purely online-only platform, and ...