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  1. Arbor Help Centre
  2. Payments
  3. Making and managing payments

Making and managing payments

  • Send out reminders to top up a negative balance
  • Can parents request a refund or cancel club and trip participation through Arbor?
  • Reviewing Balances and Adding Top Ups
  • Card Payment Authentication
  • Creating invoices
  • Reviewing, cancelling and crediting invoices
  • Refunding payments for Meals and other top-up accounts
  • Cancelling Trip participation and making refunds
  • Cancelling and Refunding Club memberships
  • Cancelling Top Ups
  • Reviewing Money Received, Payouts and VAT invoices
  • Reviewing and Logging Bank Deposits
  • The Consolidated Payments Report
  • Moving money and transferring balances between accounts
  • How staff can top up their own meal account
  • Add a credit note
  • Products
    • Arbor Insight
    • Arbor MIS
    • Arbor for MATs and Groups
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    • Story and Mission
    • Team
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  • Useful Links
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    • Privacy Notice & Cookie Statement
    • Legal Statement

myteam@arbor-education.com

Arbor Education
First Floor - Unit 16
The Westworks
White City Place
195 Wood Lane
London
W12 7FQ