Skip to main content
Logo

Help Centre

Contact Us Sign in
Hi, how can we help?
  1. Arbor Help Centre
  2. Examinations
  3. Examination setup, entries and scheduling
  4. Candidate entries and withdrawals
  5. Entries and Withdrawals FAQ

Entries and Withdrawals FAQ

  • Exam Entries and Withdrawals FAQ
  • Reject EDI Entry files
  • EDI Entry File generation failed
  • What do the different entry and withdrawal statuses mean?
  • Do I need to enter candidates into an award and unit?
  • I can't select the right series when entering candidates
  • I can't select students who have left to enter them into exams or resits
  • Download a statement of entry to Excel
  • Products
    • Arbor MIS
    • Arbor for MATs and Groups
  • About us
    • Blog
    • Meet our schools
    • Story and Mission
    • Team
    • Careers
  • Useful Links
    • Data Protection and GDPR
    • Privacy Notice & Cookie Statement
    • Legal Statement

Contact Us

Arbor Education
Floor 4, FORA
21-33 Great Eastern St
London
EC2A 3EJ

Submit a request

Hello!

To get you the best help, please let us know if you are a:

Hey parent/guardian

If you need help with your child's account,
click here to browse our help materials.

If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.

Hey student!

If you need help with your student account,
click here to browse our help materials.

If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.