Unknown and uncategorised meals and how to fix them

When looking at your meals School > Meals > Daily Summary page, you may sometimes see a Provision category named Unknown Meal

This category displays when a student or staff member hasn't been assigned a provision. Therefore, the meal register is not complete.

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How do I resolve this?

You can resolve uncategorised meals from the Meal Funding Report.

You can also resolve this in bulk by going to School > Meals, then click on the relevant meal sitting tab. Then click View Register.

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Find the students without a meal choice. Then check the box to the left of the relevant student/s.

You then need to click the Bulk action button and select the appropriate meal provision. Then click Confirm.

The Unknown Meal category will then disappear. 

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