Can we delete a meal?

School staff cannot delete a meal directly. Instead, they can either keep the meal for the current year without using it or remove all meal setups. The process involves removing students' meal choices, deleting scheduled sitting sessions, and then contacting Arbor Support for deletion. Incomplete steps will prevent meal removal due to generated payment invoices.

Once set up, it isn't possible for school staff to delete a meal. If you instead want to delete a meal provision, visit the How do I delete a meal provision section of this article.

If you have set up a meal in School > Meals > Setup and want to delete it, you will not be able to click the Delete Meal button.

There are two options for resolving this:

• Keep the meal for this year but do not use it. You will be able to choose to not copy it over into next year as part of your New School Year Setup - Recommended
• Remove all the meal set up for the meal - Not recommended

Step 1 - Remove students' meal choices

The first step is to remove all the meal choices in meal registers for all students. You can see how to do this in the How do I delete meal attendance or meal choices for a single student section of this article.

Step 2 - Delete the scheduled sitting sessions

Go to School > Meals > Setup > Meal Sittings Scheduled. Click into the scheduled session and click Edit.

Click the Delete Timetable Slot button, then confirm the deletion.

You'll need to repeat this for each scheduled slot.

Step 3 - Delete the meal

Please contact the Arbor Support Team and provide code 1032 if supported by Arbor, or your Support Partner if not supported by Arbor. Send details of the meal you would like to delete. We will then remove this for you.

We will not remove the meal if you have not completed the above process, as payment invoices will have been generated. 

Please send us: 

• The full name of the Meal as shown on your Arbor site
• A link to your Meals page - this is the URL or long string of text at the top of your page