How Do I Login to my School?

Logging in for the first time

Launch an internet browser - we recommend Google Chrome

Go to the URL sent to you in your welcome email where you can create a new password and log in.



If you don't have your welcome email, or the link has expired after 96 hours, ask your Arbor contact in your school. If you do not know your school’s Arbor URL, you can also go to go to instead.

Click the option ‘First time logging in?’ and follow the steps.

Add a bookmark to your browser to find Arbor quickly tomorrow!



Returning to Arbor

There are two ways to log back into Arbor. You can either use the general page or your school's login page.


General login

You can log in using the general page from this help centre! Just click the orange Log In to MIS button! You can also go to

Enter your username or email address and password in the boxes, and click Log in.



School-specific login

To log into your school MIS using your school's login page, go to http://[exampleschoolname] 

Enter your username or email address and password in the boxes, and click Log in.




I need to reset my password

If you have forgotten your password, you can click the Forgotten your Password? link at the bottom of the login page.



Enter your email address and click ‘Reset password’, and you will receive an email with a password reset link.



If this does not work, you can contact the Arbor support team at, or phone them at 020 8050 2086 for Primary schools or 020 8050 2087 for Secondary schools.

We will be able to tell you more information about the issue, then you will have to contact another Admin staff member or Arbor Champion from your school to resolve the issue for you. 

I'm still stuck!
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