Help Centre
Guardians can see trip attachments on the Parent Portal, but not on the Parent App.
This is what the attachment would look like on the Staff view in Arbor.
This is what the attachment looks like on the Parent Portal.
This is what the trip page looks like on the Parent App.
If you would like to show attachments on the Parent App, please submit feedback on our Roadmap. This article explains how to do this.
To get you the best help, please let us know if you are a:
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.
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