Payments Reconciliation Reports

Arbor's Payment Reconciliation reports allow you to gather even more information on the payments coming into and leaving your account for reconciliation purposes.

Payout Overview

This high-level report can be found in School > Payments > Reconciliation > Card Payments > Payout Overview. With this report, you can check the status of your payouts as seen in the Payout Status field in the table. 

You can also click into the payout and view additional details about the payout including all card transactions, refunds, and failed refund transactions.

Settlement Summary

The Settlement Summary report allows users to break down the total payout amount into different payout dates, bank accounts, and groupings. You can find the Settlement Summary in School > Payments > Reconciliation > Card Payments > Settlement Summary.

You can change the filters at the top of the page to select the latest payout to see the latest payout that was made to your bank account, and which bank account to display search results for.

You can also filter the results into our new groupings, letting you see the total amount paid by these groups.

• Description will show the text in the description field of your customer account types. For example, you may add a description for a specific School Shop product e.g. calculators and see how much the calculators sold in the shop add up to. You can also separate between Student Meals and Staff Meals by adding the relevant descriptions to these.
• Accounting Code allows you to see all payouts from a set accounting code, for example, if you use 1234 as the accounting code in both Clubs and Trips, these will be added together.
• Customer Account Type allows you to see a top-level view of payouts from individual account types such as Clubs, Trips, Meals, etc.
• Total amount will simply show you the total amount paid out to the bank account selected in the date range selected.

Settlement statement

The Settlement Statement is found in School > Payments > Reconciliation > Card Payments > Settlement Statement. This report is a highly detailed view of transactions that make up each payout. In the filter at the top of the page, you can select the date range and the report will list every individual transaction within that date range. For more information on settlement statements, see our guidance here.