Payments, Meals, Clubs and Trips videos

You can find some useful videos on making the most out of Arbor's Payments functionality below.

For more details, check out this area of the Help Centre: Getting started with Arbor payments

Introduction to Payments in Arbor


  • 00:00 - Key information on fees and our payment provider
  • 02:30 - Information you need to set up payments
  • 05:00 - Setting up card payments
  • 08:00 - Customer Account Types
  • 10:40 - Managing payments on the student profile
  • 16:30 - Clubs
  • 22:00 - Trips
  • 27:30 - Payments on the Parent Portal
  • 34:30 - Reporting on payments
  • 37:00 - Reminders to top up
  • 38:00 - Reporting on all payments


Quick videos

Introduction to Card Payments

Setting up a new account and adding initial account balances

Setting up Meals

Topping up Payment Accounts

Invoices, refunds and moving money

Setting up School Shop

Payments, issuing and refunds for School Shop

Setting up a trip

Managing payments and refunds for a trip

Setting up a standard club

Managing payments and refunds for a standard club

Setting up a wraparound care club

Managing payments and cancellations for a wraparound care club

Club attendance reporting

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