Add and remove a Service Child status on a Student Profile

This article explains how to add, remove, and modify a Service Child status on a Student Profile. It details the steps for adding a Service Child status, ending it, changing dates, and deleting the status if it was added in error. It also addresses common issues that may arise when managing Service Child statuses.

Adding a Service Child status

1. Go to the Student Profile

2. Scroll down to the Background section

3. Click on Service Child.

4. Enter the Start and End Date (if known) of them having this status

5. Click the green Add Service Child button.

Once a Service Child status is added, the student will automatically become:

• Ever 6 Service Child
• Pupil Premium
• Service Child

Ending a Service Child Status due to no longer being a Service Child

If they were a Service Child but has ended or you know an end date for this status, click on Service Child.

Click on their status in the Current Service Child Status section.

Enter the End Date and click the green Save Changes button.

It will now show as Service Child 'No' but indicate they do have a Service Child History.

What if I have ended the service date and still showing as a Service Child?

• Reason 1 - The end date is in the future. If the date is correct, you will need to wait for this date to pass for them to not be a current Service Child anymore.
• Reason 2 - The student has more than one set of Service Child dates in their Service Child History.

Changing Service Child status dates

If the dates are incorrect for their Service Child status and need changing, click on the Service child field.

Click on their Service Child dates in the Service Child History section.

Change the dates as appropriate and click the green Save Changes button.

Deleting a Service Child Status due to error

If they were never meant to be a Service Child, you can delete their status entirely.

Click on their Service Child dates in the Service Child History section.

Click the red Delete button.

Click the red Yes, Delete button.

They will return to Service Child 'No'. Make sure if they have multiple Service Child History dates, that you delete all of the history so they return to Service Child 'No'.