There are three ways that candidates can be withdrawn from Award or Unit entries in Arbor:
- using the Entries by Student Group page
- via the individual Award/Unit pages
- directly from the candidate's Statement of Entry page
Top Tip: You can see more about the different statuses here: What do the different entry and withdrawal statuses mean?
Making Withdrawals
You should use the Entries by Student Group page to make withdrawals for non-linear awards, as you can withdraw from the award while keeping the unit entries. When withdrawing from other areas, candidates will be withdrawn from both.
To withdraw candidates in bulk using the Entries by Student Group page, follow these steps:
- Head to Students > Examinations > Entries > Entries by Student Group.
- Add a filter if needed to reduce the size of the list of candidates.
- Tick the boxes on the left-hand side of the table to select the desired candidates, then use the Bulk action button to Withdraw Candidates.
- On the Withdraw Candidates slideover menu, select the details of the qualification you'd like to withdraw the candidate(s) from. If you'd only like to withdraw from an Award or Learning Unit, make sure that you only select values in the Award or Learning Unit drop-downs respectively. Click Withdraw and then confirm to action the withdrawals.
To withdraw a student directly from an Award or Unit page follow these steps:
- Head to Students > Examinations > Qualification Offering, and click into the appropriate Award (or Standalone Learning Unit). Click the Qualification Offering button in the slide over.
- Next, click on the Candidate Entries tab, then click into the Award.
- On the next page, tick the boxes on the left-hand side of the Candidate Entries table to select the candidates you'd like to withdraw, then use the Bulk action button to Withdraw Candidates.
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On the Withdraw Candidates slide over, you can then confirm the withdrawals. Please note that if you are withdrawing a student from an Award, they will also be withdrawn from any linked Learning Units. If you are withdrawing a student from a Learning Unit, they will also be withdrawn from the overall Award.
To withdraw a candidate from a qualification via their Statement of Entry page, follow these steps:
- Head to the candidate's Student Profile, then click Examinations > Statement of Entry.
- On the Statement of Entry page, tick the boxes on the left-hand side for the qualification(s) that withdrawals need to be made for. Click the Bulk action button and select 'Withdraw candidate'.
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On the slide over menu, click the red button to confirm the withdrawals. Please note that if you have selected an Award, they will also be withdrawn from any linked Learning Units. If you have selected a Learning Unit, they will NOT be withdrawn from the overall Award.
- Once you confirm the withdrawals, they'll no longer be visible on the candidate's Statement of Entry.
Can't select students who have left to withdraw
The bulk pages will only bring in current students by default. To include students who have left, you need to set up a custom group.
Go to Students > Enrolment > Custom Groups and click the green New Custom Group button.
In the slide over, add in the custom group name and select that it could contain All student. This ensures you can add past students to it.
Click +Add on the Members tab and select the students who have left your school.
Top Tip: Not sure who to add? Check in Students > All Students > Browse Students > Leavers.
If you return to the Entries by Student Group page, you can select your custom group in the filters.
You'll then be able to withdraw the candidates.
What's next?
If a qualification is an EDI qualification and the candidate has already been entered with the Exam Board, an Amendments file must be produced and sent to the Awarding Organisation: Amendments files
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