Paying an outstanding balance for a Trip in the Parent Portal or Parent App

If you have signed your child up for a trip and still owe part of the cost, you can pay the rest of the outstanding amount from the Parent Portal or Parent App.

Before you start

  • Your school will need to have Payments total setting switched on. If you can't see a Total outstanding amount, ask your school about their Parent Portal settings.
  • Your school decides whether you can make a further payment on a trip.

Paying on the Parent Portal 

Once you're signed into the Portal, you can follow these steps to complete the payment.

  1. To start, either: 
  • Click Total outstanding amount section on the homepage.
     

  • Or click the orange Quick Actions button and select Payments. 

2. Click the trip you owe money for.

3. Check the amount left to pay on the Trip Invoice section.
 
 
4. Choose the Add another payment option to make a payment towards the trip. 

Paying on the Parent App

Once you're signed into the App, you can follow these steps to complete the payment.
 
  1. To start, either: 
  • Either click on Total outstanding on the home screen (if your school has switched this feature on).

     

  • Or click the Menu button (the three vertical lines in the botton bottom left) and Payments.

2. In the Active Payments section, click the trip you want to pay for.

 

3. Then check the amount outstanding under the Trip Invoice section. 


 

4. Head back to the top of the page and choose Add another payment to make a payment towards the trip. 

 

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