This article explains the Bcc functionality in Arbor, detailing how recipients can or cannot see other email addresses based on the sending method and user permissions. It clarifies the differences between sending emails from a mail merge versus from individual profiles, and outlines the necessary permissions for Bcc usage.
Depending on where you're sending an email from, users will be blind copied into the email.
Permissions
Sending a Mail Merge
From most places in Arbor, such as when sending mail merge emails, the 'To' field acts as a bcc so recipients can't see other’s email addresses.
Sending from a profile
However, when you click the Communications / Notes button to send an email from a Student, Staff or Guardian Profile, there are two fields:
- The To field acts as a Cc field so recipients can see other’s email addresses.
- The Bcc field acts like the To field does when sending a Mail Merge - recipients can't see other’s email addresses.
Recipients will auto-populate the Bcc field rather, but you can remove them and add them to the To field if required.
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