Can I see who has two-factor authentication enabled?

It is not possible in Arbor to report on, or get a list of, which staff at your school have set up two-factor authentication. However, you can see when staff are logging in, and the method they're using, here: How can we see when or if staff are logging in?

It is possible that some staff at your school have not set up two-factor authentication if:

  • They have only ever logged in on-site, and you have IP whitelisting set up, so staff don't need to use two-factor authentication when logging in while onsite.
  • You have Bypass two-factor authentication for SSO accounts? enabled, so two-factor authentication is only required when using the Arbor Username and Password, but not when logging in with Single Sign-on (SSO). 

If you require them to set up two-factor authentication, you can:

  • Turn these settings off;
  • Ask your staff to log in from home/off-site;
  • Ask your staff to log in using their Username and Password.
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