Use this article if you don't use the Parent Portal or Arbor App at your school, or you need to manually log that a parent has purchased an item from the School Shop.
Permissions
You'll need the Finance: Administer permission to log purchases. If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.
Purchasing items
Go to School > Payments > School Shop, select the item and click More information.
Click +Add in the Product Purchases area.
In the slide over, select the number of items to purchase, and the student. It is not possible to select multiple students.
If the price for this student is 0, you won't need to add payment details.
If the price for this student is not 0, click Pay.
Add the card details - Arbor accepts Visa or Mastercard only. You may also be asked to provide authentication.
Once the payment is successful, the items will show as Paid.
Marking items as issued
Go to School > Payments > School Shop, select the item and click More information.
Tick the box next to the students in the Product Purchases section, and click the blue pencil icon to select Mark as issued.
They will then be removed from the Paid tab, and will move to the Issued tab.
What's next?
If you need to mark an item as not issued, or give a refund, you can see how to do this here: Refunding and marking School Shop items as not issued
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