Meet the Advanced Support Team!

At Arbor, we’re on a mission to transform the way schools work for the better.

Advanced Support is Arbor's premium support offering and designed for large schools and MAT's who have a more complex set-up and configuration, and feel they do things a little differently. The Advanced Support service gives you a direct line to an expert who really understands your unique set-up and can give you quick, tailored solutions.

You get 1 on 1 support with more technical school workflows through free, personalised webinars (6 per year) and an unlimited amount of 15 minute Support Calls, via Zoom. Finally, Advanced Support takes the hassle out of reporting with a bank of 10 custom reports and 2 live feeds, set up for you by your own Analyst.

If this is something you are interested in please contact your Account Manager!

Josie Lucie Chantel Joe Maddie Ceara
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Hi, my name is Josie and I'm one of the Team Lead's here at Arbor. I have worked for Arbor for over a year and I oversee the Advanced Support Team. I have worked in Operations and Customer Service Management for over 16 years and love it here at Arbor as I feel we can really make a difference and add value for schools. When I'm not at work I obviously love spending time with my family and friends but I'm also a dedicated runner (albeit a bit of a slow one) and I love a good book; Crime Fiction being my genre of choice (you can't beat a good "who done it")
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