Gwyn Mabo

1. Payments, School Shop, Meals, Clubs and Trips
2. ...
3. Making and managing payments
4. Creating invoices

Hi Georgia, I can see you've also emailed us about this. I will reply to your email.

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• Created September 29, 2021 07:57
• 0 votes

1. Communications
2. Creating and sending communications
3. In-app messages

Hi Paul, I'm afraid this functionality has been built using the same template as for emails and SMS. You're right that you cannot send links in in-app messages, even though the link button is there...

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• Created September 28, 2021 16:31
• 0 votes

1. Payments, School Shop, Meals, Clubs and Trips
2. ...
3. Making and managing payments
4. Creating invoices

Hi Georgia, thanks for your comment! What would you want automatic invoices to be created for?

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• Created September 28, 2021 11:42
• 0 votes

1. Staff Profiles, access and HR
2. Business Roles and Permissions
3. Viewing a staff member's permissions and adding permissions

Hi Shelley, please either contact your school office team to give you the right permissions, or shoot us an email so we can find out what will need to be changed on your profile.

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• Created September 23, 2021 16:33
• 0 votes

1. Communications
2. Creating and sending communications
3. Creating Labels

Hi Catherine, thanks for this! So that this gets passed onto our developers, please submit this feedback here. 

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• Created September 23, 2021 12:11
• 0 votes

1. Attendance
2. Attendance FAQs
3. Can we see Medical Conditions on the register?

Hi there, thanks for your comment. So that we can help with your query, please get in touch with us via email.

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• Created September 23, 2021 11:52
• 0 votes

1. Students and Guardians
2. Student Portal for students
3. The Student Portal - Quick tips for students

Hi Brandon, thanks for your comment. If you're a student, it isn't possible to report absences through Arbor - you'll need to contact your school.

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• Created September 23, 2021 11:51
• 0 votes

1. Communications
2. Creating and sending communications
3. Creating Labels

Hi Catherine, you'll need the Send and Administers School Communications: Administer permission to generate labels from this page. To print candidate labels from the exams area, you'll need the Qua...

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• Created September 22, 2021 07:27
• 0 votes

1. Reporting and the Custom Report Writer
2. ...
3. Student and Guardian Reports
4. Creating a report of students' locations for each class

Hi James, that's right. At the moment, you have to select a specific date. But it's great feedback and I can see how this would be useful. So that our product team can see this, please add your com...

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• Created September 20, 2021 07:21
• 0 votes

1. Parent Portal and App for Admins
2. Access to the Parent Portal and App
3. Common login issues with the Parent Portal - why can’t parents log in?

Hi there, if you're having difficulty logging in, please contact your school to help resolve the issue.

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• Created September 16, 2021 07:07
• 0 votes