If a cash or cheque Top Up has been added in error, it can be cancelled and deleted.
You'll need the Finance: Administer permission. If you don't have permission, you'll need to ask your admin team to give you permission using these instructions.
Go to the Top Ups page by going to School > Payments > Accounts > Top Ups .
Select the top up to be cancelled, then click Edit.
Click the Cancel prepayment button.