This guide explains how to reverse EDI entry and amendment files generated in Arbor to help you quickly and safely undo accidental or incorrect file submissions without needing technical support.
Permissions
- Students: Qualifications: Administer All Students - Manage candidate entries
If you don't have the relevant permission, ask your admin team to give you permission using these instructions.
Which files can I reverse?
If you have an EDI entry or Amendment file that hasn't been submitted to your Awarding Organisation (AO) and is not yet confirmed in Arbor, you can reverse it to make changes before submitting a new one. This allows you to review EDI files outside of Arbor before their submission to Awarding Organisations and enables last-minute changes to entries, so you do not have to ensure your entries are correct before you generate your file.
You cannot reverse files marked as Confirmed in Arbor.
Do not reverse files already submitted to an Awarding Organisation (e.g., via A2C), as this will not reverse the file submitted to the AO and may cause a sync issue between Arbor and the Awarding Organisation.
What does reversing an EDI file do?
When you reverse an EDI file, the system deletes the file and restores the related candidate entries or amendments to their previous status. So, entries contained in the file that previously had the status Withdrawn (Pending Confirmation) will revert to Withdrawn (Pending Submission), and Entered (Pending Confirmation) will revert to Entered (Pending Submission).
How to reverse an EDI file
To reverse an EDI file:
- Head to Students > Examinations > EDI Exports > Entries
- Click on the generated EDI file you wish to reverse in the Confirmation of Submission table
- Click on the red Reverse EDI File Generation button
- Confirm the reversal by clicking Reverse EDI File on the pop-up
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