Add new guardians and contacts for your child on the Parent Portal and Parent App

This article explains how primary guardians can add new guardians and contacts for their child using the Parent Portal or Parent App. It details the steps to view the child's profile, add new contacts, and the process for marking someone as a primary guardian. It also mentions the need for school approval for changes and how to remove incorrectly added details.

As a primary guardian, you can log into the Parent Portal or Parent App and update details about your child. Although you can't edit other guardian's details (you'll need to contact your school directly for them to do this for you), you can add new guardians linked to your child. 

Once you are logged in, click View Student Profile. 

Here you can see all your child's information. 

To add a new contact click Add Information. Select Add Guardian/Contact from the drop-down list.

You can also click +Add in the Family, Guardians & Contacts section.

When you are happy with the new information click Add Guardian/Contact. 

Please note: To mark someone as a Primary Guardian please contact the school directly once you have added their information.

If your school must accept record changes, the new guardian will show as Pending.

Until the details are accepted, you can click into the guardian and remove them using the orange button if you have added any details incorrectly, then add them again.

Once the changes have been accepted by the school, you won't be able to see the other guardian's details. You'll need to contact the school to request further changes to their details if needed.