How to add new guardians and contacts for your child

As a primary guardian, you can log into the Parent Portal/Arbor App and update details about your child. Although you can't edit other guardian's details (you'll need to contact your school directly to do this), you can add new guardians linked to your child. 

Once you are logged in, click View Student Profile

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Here you can see all your child's information. 

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To add a new contact click Add Information. Select Add Guardian/Contact from the drop-down list.

You can also click +Add in the Family, Guardians & Contacts section.

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When you are happy with the new information click Add Guardian/Contact

Please note: To mark someone as a Primary Guardian please contact the school directly once you have added their information.

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If your school must accept record changes, the new guardian will show as Pending.

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Until the details are accepted, you can click into the guardian and remove them using the orange button if you have added any details incorrectly, then add them again.

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Once the changes have been accepted by the school, you won't be able to see the other guardian's details. You'll need to contact the school to request further changes to their details if needed.

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