You can send report cards to parents and students by sending them an email, or by sending it through the Parent Portal or Student Portal.
Want to upload and send out bespoke custom report cards you've set up externally, such as in Microsoft Word? Use our External Report Cards feature!
Please note that sending report cards can take longer than expected if sending these during peak times. For more information, check our FAQ here.
Editing the email template
To check or change how the email will look, it's a good idea to check the template.
Go to School > Communications > Templates.
Click on the Report Card Template to see or edit what is contained in the email template.
After making any changes to the text or merge fields, select Save Email Template Changes or Reset Email Template to default to revert this template to the original version we set up.
Sending Report Cards by email
Go to Students > Report cards and select your report.
Click one of the green buttons on the right-hand side, either Email all reports to primary guardians or Email all reports to students.
Top Tip: Can't see this button? Make sure you've added students to the Report Cards tab.
Use the From drop-down box to select who to send the report card as (providing you are a Permitted Sender).
Choose how to combine the emails, then click Send email at the bottom of the slide over.
The signature at the bottom of the email is determined by the sender's name and job title. To see how to change this if it's incorrect, take a look at the Can we change our email signature or disclaimer? section of this FAQ article.
Tick the boxes next to the students to select, then click the Bulk action button to select to email.
Use the From drop-down box to select who to send the report card as (providing you are a Permitted Sender).
Choose how to combine the emails, then click Send email at the bottom of the slide over.
The signature at the bottom of the email is determined by the sender's name and job title. To see how to change this if it's incorrect, take a look at the Can we change our email signature or disclaimer? section of this FAQ article.
The Emailed to column will only show as a tick when all recipients have been sent the report card successfully.
If you see a cross in this column, the email has not been sent to one or more guardians. They may be missing an email address, or have an incorrect email address logged on their profile.
Please see our FAQ here: Which guardians are sent Report Card emails?
The emails sent will be marked as Public (not Private), so can be seen in the main school Communication Log and on Communication Logs on the Student and Guardian Profiles. Further details here: Public or Private
Sending Report Cards via the Parent Portal or Student Portal
Go to Students > Report cards. Select your report, then click Share Report Cards.
Top Tip: Can't see this button? Make sure you've added students to the Report Cards tab.
Select to Add the report card to the parent portal or student portal and click Share Report Cards. You can see how this looks here:
Can we un-share Report Cards?
To remove report cards from the Parent Portal and Student portal, click the Share report cards button, untick the boxes then click Save change.
Please note that:
- parents or students may have seen and downloaded the report card before it was removed.
- if you have shared the report cards by email, it is not possible to withdraw these.
Comments
You should not be offering either 1 or 2 as a satisfactory work around. The solution is to allow Report Cards sent from the school like other communications with parents.
Hi Paul, thanks for your comment. To pass this feedback onto our team, please submit it here: https://portal.productboard.com/arbor-education/1-arbor-development-roadmap/c/24-report-cards-improvements
Hi Paul, just wanted to let you know that you can now choose who to send the email from!
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