To resolve Query 1925Q, regenerate and resubmit your census. If the error persists in COLLECT but not in Arbor, contact the DfE. Ensure that pupil records are submitted correctly based on attendance and exclusions for the relevant terms. Review the Summary Inspection Report in Arbor for guidance, and if necessary, remove the student or submit a validation note to COLLECT.
Please regenerate and resubmit your census and this error should no longer appear. If you have regenerated and resubmitted and this does still appear in COLLECT but not in Arbor, please contact the DfE.
If you get this query in Arbor:
- Autumn term: Please check: Pupil no longer on roll record should not be submitted if there is no attendance, exclusions or post-16 learning aims data for the required period
- Spring term: Please check: Pupil no longer on roll record should not be submitted if there is no attendance, exclusions, or learner support item for the required period
Arbor Solution: Please review your Summary Inspection Report (available on the right-hand side of your Arbor Census page).
- If this is not correct, you can remove the student
- If this is correct submit a validation note to COLLECT
Comments
Could I ask if there is any update on this please as it is still showing on Collect
Hi Rachel, the DfE has now fixed this issue. Please follow the updated instructions above.
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