Crafting Custom Report Cards

Use our Custom Report Cards feature to create bespoke custom report cards in Arbor, then send them out. Want to save time setting up your report cards? You can still use our Arbor Report Cards feature!

Please note that Custom Report Cards are included in all Arbor Perform packages and our newest Comms package. All other Arbor packages won’t have this feature by default. Want to upgrade or find out what package you’re on? Just get in contact with our Partnership Team by emailing customersales@arbor-education.com 

This is the fourth guide in our comprehensive series on setting up Report Cards in Arbor:

  1. What are the different Report Card format types?
  2. Creating Standard and Long Report Cards 
  3. Importing and sending External Report Cards
  4. Crafting Custom Report Cards (You are here)

 

How long will it take?

  • Set up your Custom Report Writer report - 15 minutes
  • Create report card - 5 minutes
  • Build your layout - 15 minutes
  • Sharing the report cards - 5 minutes

Permissions

  • School: Report Card: Administer - create, share, email and download report cards
  • Students: Report Card: Administer All/My Students - download report cards for students
     

If you don't have permission, you'll need to ask your admin team to grant it to you using these instructions.

Please note that you'll also need to have permission to access all the fields included in the Custom Report Writer Report (more details on access here). If you don't have access to all the fields, you won't be able to generate, access, download, or share the Custom Report Cards.

Screenshot_2023-03-20_at_08.15.31.png

 

How to create a Custom Report Card from scratch

To pull data into your Custom Report Cards, you can set up a report in the Custom Report Writer. You'll then be able to use this report in your Report Card to generate Merge Fields and build your Report Card.

Step 1 - Set up the Custom Report Writer report

The first step is to set up a template in the Custom Report Writer from School > Custom Report Writer. You can see more information on how to set up a report here: Creating a report

Ensure the Report Focus you choose is 'Students'.

Please note: do not include a collation within the report, as this will prevent linking it to the report card.

Screenshot_2023-03-07_at_12.58.54.png

Step 2 - Create the Custom Report Card

  • Go to Students > Report Cards 
  • Click +Add
  • Select New Custom Report Card.

Screenshot_2023-03-07_at_12.26.01.png

 

  • On the slide-over, give the report card a name (Report card title)
  • Select the date of the report card. This date doesn't change the report card; it's for your school's reference to help plan when to send these out. This date is displayed on the main report cards list.
  • Select the custom report you made in Step 1 using the Linked Custom Report dropdown.
  • Select the Orientation (Portrait or Landscape)
  • Tick the Remove blank rows box to automatically remove any rows within tables on your Report Card that are blank for a student. 

    This means you can have one template for all students, and Arbor will automatically remove blank rows of data (such as for assessments they don't take).
  • Click Save Changes to confirm

Screenshot_2023-03-07_at_12.26.41.png

 

You'll then be taken to your report card overview. Click the Edit report card layout button to build your report card (see Step 3)

 

Screenshot_2023-03-07_at_13.04.30.png

 

You can edit the details you just added (like the title and linked report) or delete your report card from the General tab by clicking the report card title on that page.

Screenshot_2023-03-07_at_13.06.03.png

Step 3 - Build the Layout

To start building your layout, click Edit report card layout on the Report Card tab of your report card's overview page.

Screenshot_2023-03-07_at_13.19.39.png

Here you can create your report card template. Start typing in the text field or select one of the options at the top.

Please note that we do not support images in the custom report card. You may find that you can copy an image into the report card; however, we cannot guarantee that it will be output in the final report, nor will you be able to resize the image.

Use the menu at the top of the text editor to (from left to right):

  • Redo or undo changes with the arrows
  • Bold, italicise or underline text
  • Add bullet or numbered points
  • Choose your text alignment, font, size and colour
  • Add hyperlinks
  • Add tables
  • Your merge fields will be used to pull in data from your custom report. Each merge field corresponds to a column in your report. 

    Top tip: If you do not see the field you need, add it as a column to the custom report.

  • Add page breaks

Once complete, click Save report card.

Screenshot_2023-05-02_at_15.01.35.png

Screenshot_2023-05-02_at_15.01.15.png

Screenshot_2023-03-07_at_13.38.51.png

If you add tables to your report card, you can customise the properties of the table by right-clicking and selecting Table Properties. If you highlight specific rows, cells, or columns, you can customise these by right-clicking, selecting Cell/Row/Column, and then Cell/Row/Column Properties.

Use the Insert, Delete, Copy, Paste, Cut to quickly manage your table content. For cells, you can also Merge two cells together.

Using Table Properties, you can customise things like:

  • The width and height of tables
  • Cell spacing and padding
  • Text alignment
  • Border properties
  • Border and background colours (use the Advanced tab for this)

You can also do this for rows, using Row Properties, and cells, using Cell Properties. This is really handy for if you want a taller top row for the column names, and then something smaller for the latter rows.

Please note: You can define table and cell widths in pixels (px) or as a percentage (%). If you opt to use pixels, ensure the values you use are large enough to accommodate the text in the desired formatting. For example, an average letter using the Arial font at size 14px takes up 19 pixels. If you set your table properties to include fewer pixels than this, you might encounter formatting issues or incorrect settings saving.

 

Step 4 - Add students

You need to select the students for whom you want to create report cards. 

  • Go to the Share Reports tab
  • Click +Add in the Student Groups section

Screenshot_2023-03-07_at_16.13.07.png

 

  • Select how to add students. You can add individual students (Add Student(s)), whole cohorts or a specific demographic/custom group (Add Student Group(s)).

    Top tip: Need to add most but not all of the students in a group? Save time by enrolling the students you need in a Custom Group and adding the Custom Group instead of adding students one by one. Alternatively, if the students are all in the same form, select the "Individual Students" option, type the name of the form to narrow down the list, and then select all with your keyboard (Ctrl + A).

Screenshot_2023-03-07_at_13.42.19.png

  • For student groups, set the date. The date field for student groups ensures that your report card only includes students from that group who are enrolled as of that date.

Screenshot_2023-03-07_at_13.43.38.png

 

You'll then see a list of report cards. Top Tip: You can click the button at the top of the page to regenerate them if you've made changes.

Screenshot_2023-03-07_at_13.44.17.png

 

Once your table displays the status as 'Generated' (you may need to refresh your page), you're ready to share them. Report cards do not automatically regenerate/update if you make changes to layouts or the underlying data. Always regenerate report cards to push through changes.

Click on a student to open a slide-over and click Download to export a copy of the report card you've generated for them.

Screenshot_2023-03-07_at_13.57.22.png

 

Copying an existing Report Card

You can also copy an existing Custom Report Card setup in just a few clicks, including its formatting and the linked Custom Report (if one is attached), with the Copy Report Card button.

Just head to Students > Report Cards > [Click into an already generated Custom Report Card], and use the Copy Report Card button in the bottom-right corner:

Screenshot 2025-06-05 at 12.43.42.png

 

Editing linked custom reports

To update the linked report, you must first remove all the students. This will delete the report cards generated for the students.  

Screenshot 2024-03-15 at 11.48.01.png 

To do this:

  • Click into the Share Reports tab 
  • Click on the student groups 
  • Click Delete report cards
  • Repeat this until all of the students have been removed

Screenshot 2024-03-15 at 11.50.57.png 

 

  • Next, go to the General tab. 
  • Click on the Linked custom report field. Do not click Delete, as this will delete the whole report card setup. The following sections outline the options available to you from here.

Screenshot 2024-03-15 at 11.58.21.png 

 

Remove the linked report

You can completely remove the linked report by clicking the X next to the Custom Report Writer report, then clicking Save Changes.

Please note that this will cause the merge fields in your report template to cease functioning.

Screenshot 2024-03-15 at 12.01.05.png

Swap the linked report

In the drop-down, change the linked custom report, then click Save Changes.

You will then need to edit your report card layout to replace the merge fields, as these no longer work.

Screenshot 2024-03-15 at 12.04.41.png

Edit the Custom Report Writer report

Click the X next to the Custom Report Writer report to remove it, then click Save Changes.

Your merge fields in your report template will temporarily not work.

Screenshot_2023-03-07_at_16.55.22.png

 

Once you've finished editing your Custom Report Writer report, add it back in from the General tab. The merge fields will be working again.

Screenshot 2024-03-15 at 12.01.58.png

 

If you don't unlink it first, you won't be able to edit your Custom Report Writer report.

Screenshot_2023-03-20_at_08.16.19.png

Screenshot_2023-03-20_at_08.16.40.png

Screenshot_2023-03-20_at_08.17.10.png

How to share your Custom Report Cards

Go to Students > Report Cards and select the report card. Go to the Share Reports tab. 

You can send report cards to parents and students by sending them an email or by sending them through the Parent Portal or Student Portal.

Sending Report Cards by email

  • To check or change how the email will look, it's a good idea to check the template using the first section below. 
  • When sending the email to guardians, you can see which guardian will receive the email here: Which guardians are sent Report Card emails? 
  • The emails sent will be marked as Public (not Private), so they can be seen in the main school Communication Log and on Communication Logs on the Student and Guardian Profiles. Further details here: Public or Private 

Accessing and editing the Report Card Template

Go to School > Communications > Templates.

template.png

 

Click on the Report Card Template to see or edit what is contained in the email template.

After making any changes to the text or merge fields, select Save Email Template Changes or Reset Email Template to revert this template to its original version.

edit_the_template.png

Sharing all students' reports via email

Click either 'Email to primary guardians' or 'Email to students'.

Screenshot_2023-03-07_at_13.14.02.png

 

Use the From drop-down box to select who to send the report card as (providing you are a Permitted Sender).

Choose how to combine the emails (if sending to guardians) then click Send email at the bottom of the slide over. 

Screenshot_2023-03-07_at_16.24.01.png

Screenshot_2023-03-07_at_16.25.00.png

 

The signature at the bottom of the email is determined by the sender's name and job title. To learn how to correct this if it's incorrect, please take a look at this article.

Screenshot_2022-01-21_at_11.02.13.png

Sharing only certain students' reports via email

Tick the boxes next to the students to select, then click the Bulk action button to select the email option.

Screenshot_2023-03-07_at_16.31.14.png

 

Use the From drop-down box to select who to send the report card as (providing you are a Permitted Sender).

Choose how to combine the emails, then click Send email at the bottom of the slide over.

Screenshot_2023-03-07_at_16.24.01.png

Screenshot_2023-03-07_at_16.25.00.png

 

The signature at the bottom of the email is determined by the sender's name and job title. To learn how to correct this if it's incorrect, please take a look at this article.

Screenshot_2022-01-21_at_11.02.13.png

 

Sharing Report Cards via the Parent Portal or Student Portal

These options allow the report cards to be accessed and downloaded by students/parents when they sign into their Arbor portal or app.

Click Share on Parent Portal or Share on Student Portal.

Screenshot_2022-01-21_at_11.05.50.png

 

Select to Add the report card to the parent portal or student portal and click Share Report Cards. You can see how this looks here:

Screenshot_2022-01-21_at_11.07.15.png

 

FAQs

Can we do conditional formatting or colour-coding?

No, this is not possible. While you can apply conditional formatting to a report in the Custom Report Writer to colour code fields in the report, this conditional formatting will not be pulled through to the merge fields used in your Custom Report Card. As such, you cannot colour-code fields in the Custom Report card based on data.

Can we download the Custom Report Cards we've created?

Yes, you can see how to download and print here: Download and print a Custom Report Card

Can we un-share Report Cards?

To remove report cards from the Parent Portal and Student portal, click the Share report cards options on the Share Reports tab, untick the boxes, then click Save changes.

Please note that:

  • Parents or students may have seen and downloaded the report card before it was removed.
  • If you have shared the report cards by email, it is not possible to withdraw them.

What does regenerating do?

Clicking the "Regenerate Report Cards" button in the Share Reports tab will refresh your report cards with the latest data in Arbor. This action is irreversible.

This means that any delivery statuses will be reset to 'Not Sent'.

Screenshot_2023-03-07_at_16.33.45.png

Was this article helpful?
2 out of 7 found this helpful
I'm still stuck!

Comments

0 comments

Article is closed for comments.