Arbor Help Centre
Communications
Setting up communications

Managing the SMS signature and whether staff are notified

Gwyn Mabo

August 04, 2022 09:08

If you go to School > Communications > Setup > SMS Settings you’ll be able to set the signature that signs off all your texts.

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You can shorten it down to anything you like, potentially saving SMS credits. You will need the ‘Communications: Setup School Communications’ permission to use this feature.

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You can also choose to notify a member of staff when there is a reply to an SMS message. They will receive a notification in the top right of their page in Arbor.

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Articles in this section

Introduction to Communication Types in Arbor
Checking your settings before starting to use communications in Arbor
Permitted Senders of Communications
Managing the SMS signature and whether staff are notified
SMS Billing and how to top up your SMS credits
Adding a personal signature for communications
Using Email, SMS, Letter, In-app message communication templates
Adding a header or footer to your letters
Stop emails ending up in your junk inbox - Setting up DMARC or adding an SPF Record
Rerouting the school's emails into Arbor and using the import emails function

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