- How to top up SMS credits to send texts
- We don't use Arbor for SMS
- Permitted Senders of Communications
- Managing the SMS signature and whether staff are notified
- SMS Billing and how to check your credit balance
- Adding a personal signature for communications
- Using Email, SMS, Letter, In-app message communication templates
- In-app message settings for replies and follow-ups
- Adding a header or footer to your letters using a layout
- Emails not sent or go to junk - Setting up DMARC and SPF Record
- Rerouting the school's emails into Arbor and using the Import Emails function
Help Centre
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Hello!
To get you the best help, please let us know if you are a:
Hey parent/guardian
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
Hey student!
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.