Help Centre
Error 9999 occurs when a student lacks recorded ethnicity and/or language data. To resolve this, update the information from the student's profile or through the Data Quality Dashboard.
Module is missing.
This error is caused when a student does not have any ethnicity and/or language data recorded. You will need to update this for them from their student profile, or from School > Data > Data Quality Dashboard > Students > Demographics > Update Basic Details.
To get you the best help, please let us know if you are a:
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.
Comments
Article is closed for comments.