Gwyn Mabo

1. Parent Portal and App for Admins
2. ...
3. Parents Evenings (Guardian Consultations)
4. Setting up Parents Evenings (Guardian Consultations)

Hi Yvonne, please get in touch with your school. They will be able to help you book a meeting.

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• Created March 16, 2021 08:01
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1. Students and Guardians
2. Parent Portal and App - Payments, School Shop, Meals, Clubs and Trips
3. Using the Basket to make payments on Parent Portal

Hi Penny, this isn't currently on our roadmap, but it would be great if you could submit your feedback: https://support.arbor-education.com/hc/en-us/articles/360003233517

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• Created March 11, 2021 13:30
• 0 votes

1. Communications
2. Communications FAQ
3. What happens when someone replies to an email or SMS?

Hi Penny, there isn't a way to set more than one email as the default for a person, because the system won't then know which email address to use in which cases. I'd suggest perhaps looking into th...

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• Created March 10, 2021 15:29
• 0 votes

1. Payments, School Shop, Meals, Clubs and Trips
2. ...
3. Making and managing payments
4. Creating invoices

Hi Elaine, thanks for commenting! We don't currently have plans to do this, however, please add your feedback to our roadmap for consideration from our product team: https://support.arbor-education...

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• Created March 04, 2021 11:59
• 0 votes

1. Parent Portal and App for Admins
2. Access to the Parent Portal and App
3. Common login issues with the Parent Portal - why can’t parents log in?

Hi Theclar, if you're having issues booking a slot or for anything else, please contact your school directly - they will be able to check the settings to resolve any issues.

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• Created March 04, 2021 11:58
• 0 votes

1. Arbor - Getting started
2. Arbor FAQs
3. Changing the school logo

Hi Adrian, please get in touch with us at myteam@arbor-education.com so we can help figure out why this is happening.

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• Created March 02, 2021 14:22
• 0 votes

1. Parent Portal and App for Admins
2. ...
3. Notices and consents
4. See, add, send out or update Parental Consents

Hi Andy, it isn't possible to send email or SMS directly from this table.  To submit this idea to our product team, please follow the instructions here: https://support.arbor-education.com/hc/en-us...

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• Created February 08, 2021 08:49
• 0 votes

1. Staff Profiles, access and HR
2. ...
3. Objectives and appraisals
4. Staff Development - Setting up Appraisals and Objectives in the School MIS

Hi Nicky, You can see how staff can add their own objectives and notes in this article: https://support.arbor-education.com/hc/en-us/articles/360014250658 You won't need to send them anything, just...

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• Created February 05, 2021 12:27
• 0 votes

1. Students and Guardians
2. Parent Portal and App - Profiles, messages and meetings
3. The Calendar and timetable on the Parent Portal and Parent App

Hi Penny, thanks for your comment. I'm afraid we wouldn't advise running your digital/remote classes through Arbor, as all students who are not physically present on site due to the school being cl...

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• Created February 02, 2021 08:28
• 0 votes

1. Parent Portal and App for Admins
2. ...
3. Parents Evenings (Guardian Consultations)
4. Setting up Parents Evenings (Guardian Consultations)

Hi Ranee, this isn't a bug - it sounds like a step has been missed out when setting up the parent's evening. If you aren't able to book a slot, this means the staff member hasn't been given a perio...

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• Created January 11, 2021 08:44
• 0 votes