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Chloe-Hughes
Articles
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Seeing attendance for a particular course or subject
This can be used when you want to see the attendance for a particular course (e.g. English Set 1). Go to School > Programmes > Courses. Click + next to the course name to bring down the modules. Ke...
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Download a statement of entry to Excel
Follow this article to download entries as an excel document. If you want to download into PDF or share statements of entries in bulk, follow this article. Individually from the Student Profile Go ...
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Where do I set my Published Admission Numbers (PAN)?
To be able to see your PAN, make sure you have first set up your intake season by following this article. Go to Students > All Students > Applicants. Select the intake season you wish to set the PA...
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Why does my Pay Scale show as 'No longer in Use'?
If your pay scale is showing as 'No longer in Use', this is due to the end date set being in the past. You'll need to edit it if you want it to show as in use. You can find your pay scales in Schoo...
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Add a Teacher Number to a staff member
Teacher Numbers are held under the Identity section of the Staff Profile. However, you will not see this here unless they have one already added. Adding a teacher number from the staff profile To a...
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Why are old staff or students showing in the search bar?
Follow this article if people are showing up in the Global Search who shouldn't be. Check you have correctly ended their enrolment or employment Check Student enrolment Make sure you have followed ...
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Can we unsubscribe a student from communications?
It isn't possible to unsubscribe a student from emails or SMS, only guardians. This is because if you are communicating with a group of students, every student in that group likely needs to know th...
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Can I send Mail Merge Labels?
If you want to create labels, follow this article. You cannot turn labels into mail merge emails or SMS, but you can share them in bulk if needed: Can we share documents in bulk via email or the Po...
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Downloading files from Arbor and adding Unique Identifiers to exports
You can download the data you need from Arbor in a variety of formats. You can even customise some downloads when using our tables across the MIS, to include unique identifiers, so you don't have t...
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Send an email to governors, volunteers or third party staff
Staff can only be emailed through Arbor if they have a staff profile, an active business role and an email address logged on their profile. Step 1 - Create their profile Use this article to create ...