Customer Ops Team
Articles
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Adding a previous Academic Year
This guide explains how to add a previous academic year to your Arbor site. This is useful if you need to backfill historical data for reporting or record-keeping purposes.PermissionsYou will need ...
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Requesting an Audit of site activity
This guide explains Arbor's policy for requesting an audit of activity on your Arbor site. It covers who is authorised to make these requests, the reasons for requesting an audit, and the specific ...
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Using the Assignments Reporting page
The Assignments Reporting page provides a comprehensive table view of all student assignments. This report allows you to view data using a fast interface, filter by specific criteria, and group inf...
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Our school is set up as an English site, can we convert them to a Welsh/IoM/Cayman/ILR/Scottish site or vice versa?
Unfortunately, this is not possible. This is because there are too many data items in the background that won't be correct if a site is "converted".For example, SEN statuses in England are differen...
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Updating Ethnicity and Language Sources for PLASC
For the Pupil Level Annual School Census (PLASC), schools are required to record not only a pupil's Ethnicity and First Language but also the Source of that information.This guide explains why this...
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Which Arbor domains should we whitelist to avoid issues with our firewall?
Depending on your firewall settings, you might experience issues accessing or using Arbor and related products if you do not explicitly "whitelist" certain domains.To avoid issues, we therefore rec...
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Recording Learner Funding and Monitoring (FAM)
This article explains how to record Learner FAM (Funding and Monitoring) for the school census in the Student Funding section of a student's profile. It details the types of funding available, the ...
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CES Census Guide
The CES Census Guide provides instructions for Catholic schools in England and Wales on how to prepare, run, and submit the CES Census. It includes key dates, steps for generating dry runs, resolvi...
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Wales PLASC - Teachers and Support Staff
This guide covers the Teachers and Support Staff page, where you report aggregated staffing figures (Headcounts and Hours) as they exist on Census Day.PLASC SeriesThis is the fifth guide in our ser...
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Wales PLASC - Teaching of Welsh
This guide explains the Teaching of Welsh page. This is used to report data on qualified staff teaching through the medium of Welsh.PLASC SeriesThis is the last guide in our series on completing th...