Why is the student in a register they shouldn't be in?

If a student appears in a register when they are not supposed to be in the class, the teacher might give them an attendance mark by mistake when they shouldn't have one. There are a few reasons why this could happen and how to fix it, outlined below.

Step 1 - Check their enrolments

Go to the Enrolment section of their student profile and check the Courses section. In this example, the student is in year 9 but has been accidentally added to Year 8 classes.

Follow the instructions here to remove them from incorrect registers: Deleting the enrolment in case of mistake



Step 2 - Check when they should be attending

There are a few cases why you might not want a student to appear in the register. Please click the links below for full details on how to manage each scenario.

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