To submit entries to the Awarding Organisations, you need to generate and download an Entries File.
If your EDI file shows 0 students (even if the students are entered for the Award/Unit), the most common reason is that they are missing a UCI.
Do not confirm or reject the file.
You'll need to:
- Contact the Arbor Support Team or your Support Partner to delete the incorrect Entries file
- Add UCIs following these instructions: Adding and editing exam candidate Unique Candidate Identifiers (UCIs)
- Regenerate the new Entries file: Generating EDI Entry files
- Continue with the submission process.