Creating an invoice

Meals and other Top-up Customer Account Types

If you've set up meals in Arbor, a meal register is automatically taken each day, and invoices for meals are generated as soon as the meal has ended.

This means you won't normally need to generate invoices for multiple students at once. If you would like this functionality in Arbor, please let us know! If we receive enough requests, we might look at adding this functionality in the future.


If you've set up additional Customer Account Types, these are top-up accounts which means they include a balance that can be added to or deducted from. To deduct from a user-created customer account type, you will need to manually generate invoices for this account.

You can easily generate invoices for Meal accounts and for other Top-up Customer Account Types from their Student Profile. Go to Payments and select the account to invoice. Select Invoices.



Here you can see all the automatically generated meal invoices.

You can add a new invoice by clicking +Add.



In the slide over, add the invoice date, item and price, then click Charge for item to create the invoice.



The invoice will then be generated, and the price of the item will be deducted from the account balance.



You can then click the item to complete further actions, such as cancelling the invoice.



Clubs & Trips

If you've set up any clubs or trips in Arbor, invoices are automatically generated when a partial payment is made. This could be when a parent signs their child up for a club or trip that allows voluntary payments, or no payments to be made towards it. You can manage these invoices from the clubs and trips pages. As such, you cannot generate ad-hoc invoices for clubs or trips.



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  • It would be really useful to be able to email all created invoices to primary guardians from the Payments/ accounts/ invoices or credit notes section. Maybe one of your check-boxes with the option to email could be easily arranged?

  • Hi Nicola, thanks for the feedback! As what you'd like isn't currently available in Arbor, you'd need to submit this as feedback to our product team. They regularly review suggestions from our schools. You can submit feedback here.

  • It would be useful to be able to bulk invoice, are there any plans for this? Thanks

  • Hi Elaine, thanks for commenting! We don't currently have plans to do this, however, please add your feedback to our roadmap for consideration from our product team:


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