Why have I been sent an email to revoke access for Two-factor authentication?

If a staff member requests to revoke their authentication app setup for Arbor, users with these permissions will receive an email asking to revoke the setup for Two-factor authentication:

  • either the Staff: User Details: Administer or School: General Admin: Administer permissions to set this up on the School MIS - if you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.
  • the User Details: Manage All Users permission to set this up on the MAT MIS - if you don't have the permission, someone will need to assign you a new Business Role that contains this permission.

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You can check who will be sent this email by going to:

  • School > Users & Security > Permissions on the School MIS. Select the permission and go to Users from the left-hand menu.
  • Group Staff > Users & Security > Permissions on the MAT MIS. Select the permission and go to Users from the left-hand menu.

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Can we change who this message is sent to?

The only way to prevent people from receiving these emails is by removing the permission, which can also remove the ability to complete other actions. If you do need to remove the permission, you can see how to do so on the School MIS here or on the MAT MIS here.

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