Updating your own guardian details on the Parent Portal and Arbor App

Click the profile icon in the bottom right, and click on your name to update your password.

To change any other details, go to your child's profile.

Scroll down and click your name in the Family, Guardians & Contacts section.

Here you can edit any details that have an > symbol, such as:

• selecting a Preferred contact method for being notified when your child was absent from school
• adding a National Insurance number
• changing your name or relationship with the child
• which priority contact you are

You can also add or edit phone numbers, email addresses or your address. Please note that if you edit your only email address, or add a new one and mark it as the default, this will be come your new username to log in with.

If you need to update your address, you can choose to either edit the address or mark that you've moved to a different address.

When you do this, you also need to select whether the changes also apply to anyone who is down as currently living with you.

If your school must accept record changes, the changes will show as Pending. Until the details are accepted, you can click into the change and cancel the change using the orange button.

Once the changes have been accepted by the school, you can edit or delete these details.