Emailing Guardians from a Trip

If you are coming back from a trip and find out the drop-off point has to change, you can log into Arbor and let all the parents know straight away. You can also notify guardians that there are outstanding payments due for trips.


You will need the Extra Curricular: Send Communications All Students permission.  If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.


To send an email, go to School > Activities > Trips. Select the trip. Click More Information in the slide over.



On the Trip Overview page, go to the Trip participants section. Select the students and click the Bulk action button.

Please note that it is not possible to send SMS texts from here. You would need to set up a Custom Group with the students, then send them a mail merge SMS.


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  • It would be great to be able to send these kind of updates via an SMS or an in app message. Not all parents check or receive emails promptly.

  • Hi Zoe, you can see how to submit this feedback to our team here.


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