Entering candidates in Arbor

You can easily enter candidates and see all your students entries on the Entries > Entries by Student Group page. 


You'll need the Qualifications: Administer All Students permission to enter your candidates. If you don't have permissions, ask your administration team to give you permission using these instructions


How to use the entries page

You can use the filters at the top of the page to select external candidates, or the courses or exams you would like to display. 


What do the different symbols mean?

Once entered, candidates show as entered pending submission.

When candidates are entered, withdrawn, rejected or confirmed in the EDI exports section, the table will update to show this information.

  • A yellow clock means the candidate has been entered pending submission and confirmation with the exam board
  • A red clock means the candidate has been withdrawn pending submission and confirmation with the exam board
  • A green tick means the candidate has been entered
  • A red cross means the candidate was withdrawn





You can select courses, the table will display entries for students in that course and all the exams linked to that course. If you select any other student group you will be shown a list of all the students in that group and all their entries.



If you can't see any entries, make sure you have linked the qualifications.




Making entries in Arbor

To enter candidates, tick the boxes next to the students you want to make entries for, then click the Bulk action button and select Enter Candidates.



In the slide over, select the qualification Award and Unit to enter the candidates into, then click Enter Candidates.



If you’re about to enter any candidates into Awards or Learning unit with the same discount or scheme codes, you’ll be notified in a slide over. You can then choose not to make the entry, or enter the candidates anyway.



Can we make entries from within the Qualification Offering?

Yes, you can make entries from the Award Candidate Entries or Learning Unit Candidate Entries pages, but we recommend using the Entries by Student Group page.



Troubleshooting tips

Why do I have to enter students into units and awards separately?

Students entered into units are not automatically entered into the award - you need to enter them for both.

This is because sometimes students take some units one year, but are not actually completing the award until the year after.

Some awards are calculated using the best marks from only some of the units rather than all of them. So you would need to wait to 'cash in' the grades for the units until all units have been completed, in order for your student to be given the best mark possible.

How do I check my entries?

To quickly check entry totals for awards and learning units, go to Entries > Candidate Entries Summary.



You can check entries for one specific qualification, such as one that has Higher and Foundation components to check you have not entered students into conflicting exams. Just go to the Qualifications > Qualification Offering page and select the exam. Then click the Entries Overview tab.



Can't select students who have left your school to enter them into resits?

Follow the instructions in this article to enable you to enter candidates: I can't select students who have left to enter them into resits

Can't select the right series when entering candidates?

Follow the instructions in this article to enable you to enter candidates: I can't select the right series when entering candidates

How do we re-enter students into a different series?

If you need to enter a student for the same unit but in a different series, you'll need to complete the full process in this article again to enter them into this new series.


What's next?

Once you have added exams and added candidates to them, you must create and export an EDI file out of Arbor to then submit to the exam boards

Exam entries are not automatically sent from Arbor to the exam boards. You will need to export them and upload them to the exam boards directly.

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