Entering candidates in Arbor

Once entered, candidates show as entered pending submission.

When candidates are entered, withdrawn, rejected or confirmed in the EDI exports section, the table will update to show this information.

• A yellow clock means the candidate has been entered pending submission and confirmation with the exam board
• A red clock means the candidate has been withdrawn pending submission and confirmation with the exam board
• A green tick means the candidate has been entered
• A red cross means the candidate was withdrawn

Go to Students > Enrolment > Custom Groups and click the green button.

In the slide over, add in the custom group name and select that it could contain All student. This ensures you can add past students to it. 

Go to School > Custom Report Writer and select to create a new report. Select that the report is about students.

Set the date range as this academic year, then click Skip setup wizard, no need to add any further columns.

You can add a filter so your report will only show last year's year 11s.

Click to Save & View your report, then tick the students who are doing retakes and click the blue pencil icon to select Add to Custom Group.

In the slide over, use the top option to add them to the custom group you already set up.

Then click the More button and you can see the student in your custom group.

If you return to the Entries by Student Group page, you can select your custom group in the filters.

You'll then be able to enter the candidates.

Check which qualifications you've subscribed to from the Qualification Offering page. If you don't see the award you're trying to enter candidates into here, you'll need to add it.

Click the award on the Qualification Offering page. Check you've ticked all the awards and learning units you'll be entering candidates into, then scroll down and click Save Offering. If you don't see the right learning units to tick, see the next step.

Sometimes the basedata might not automatically link the units to the award. If you're expecting units but they're not linked to the award, add the units to the Qualification Offering page in the same way you'd add an award.

Return to the award, and manually link it to the units.

If you've completed step 3 but can't make entries, you might have linked the units with the wrong award or the award with the wrong units. Go back and double-check you've linked them to the right ones.

If you've checked all the settings shown in steps 1-4 above, but still can't make entries on the Entries by Student Group page, contact us by email at myteam@arbor-education.com.