Introduction to Arbor - Admin's Guide

Click the link at the bottom of the page to download your Admin's Guide.


This guide contains:

  • Logging in
    • Logging in for the first time
    • Returning to Arbor
      • School-specific login
      • General login
    • I need to reset my password
    • Helping other staff to log in
      • Sending the welcome email
      • Resending login details to staff
      • Troubleshooting
    • Helping parents to log in
      • Sending the login email or resending login details
      • Resetting guardian passwords
      • Troubleshooting
  • Arbor Dashboard
  • Business Roles and Permissions
    • Adding a Business Role
    • Managing Permissions
      • Removing Permissions
  • User information
    • Student and Guardian Information
      • Guardians
    • Staff Information
      • Single Staff Record
      • Staff Profile
    • Data Quality Dashboard
      • Resolving Duplicates
    • Data Retention
  • Attendance
    • Daily Attendance
    • Incomplete Registers
    • Bulk Editing marks
    • Absences
      • Scheduling a Planned Absence
      • Absence Statistics
    • Statistics
    • Reports
    • Edit Imported Marks
  • Top Tips
    • Arbor Tips
    • Computer Tips
  • Troubleshooting- Why isn’t Arbor working?


More resources

Administration Tasks

  1. How Do I Login to my School?
  2. What is on the main Arbor Dashboard?
  3. How do I use the search feature in Arbor?
  4. How do I change my Arbor account details?
  5. How can I help other staff members log in to Arbor?
  6. Creating Password Rules for Arbor


  1. How do I view attendance?
  2. How does a teacher take attendance?
  3. How do I complete incomplete registers?
  4. How do I bulk edit marks?
  5. How do I follow up absences?
  6. How do I analyse latecomers?
  7. How do I report on attendance?
  8. How do I print an Emergency Evacuation Register?


  1. How do I enrol a student?
  2. How do I transfer a student between classes?
  3. How do I un-enrol a student
  4. How do I manage a leaver by generating a CTF?


  1. How do I add a member of staff?
  2. How do I log an absence?
  3. Using Arbor's Data Quality Dashboard


  1. How do I send an email from the Communications Dashboard?
  2. How do I send an SMS from the Communications Dashboard?


  1. Why isn't Arbor working?
  2. I can't see any current staff members


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